Terms & Conditions

1. DEFINITIONS AND INTERPRETATION

• 1.1. "Company" refers to Mahanaim Empire (Pty) Ltd trading as MESHED Learning.
• 1.2. "Student" or "User" refers to any natural or juristic person who registers, enrolls, or accesses the Platform.
• 1.3. "Platform" refers to the Learning Management System located at https://sharingeducation.co.za/.
• 1.4. "Services" refers to the provision of online course content, assessments, certification, and mentorship.
• 1.5. "Force Majeure" includes, but is not limited to, acts of God, war, strikes, national electricity grid failure (Load Shedding), and failure of telecommunications infrastructure.

2. ACCEPTANCE OF TERMS AND CAPACITY

2.1. By clicking "Register," "Buy," or accessing any part of the Platform, the Student agrees to be legally bound by these Terms.

2.2. The Student warrants that they are at least 18 years of age or possess written legal consent from a guardian to enter into this agreement.

2.3. These Terms constitute the entire agreement between the parties, superseding all prior agreements or representations.

3. REGULATORY STATUS AND ACCREDITATION (IMPORTANT NOTICE)

3.1. Non-Accredited Status: The Student explicitly acknowledges and accepts that MESHED Learning is a private competency provider. The Company is NOT currently accredited by the Quality Council for Trades and Occupations (QCTO), the South African Qualifications Authority (SAQA), or any Sector Education and Training Authority (SETA).

3.2. Nature of Certification: Certificates issued by MESHED Learning certify competency and skills acquisition based on international standards and proprietary industry frameworks. They do not constitute a "National Certificate" or "Diploma" as defined by the NQF Act.

3.3. Waiver of Claims: The Student hereby waives any claim against the Company regarding the recognition of these qualifications by third-party institutions or employers. The Student enrolls with full knowledge of this status.

4. EDUCATIONAL DELIVERY AND CONTENT METHODOLOGY

4.1. Instructorless Format: The Student acknowledges that course lectures are asynchronous and automated. There is no live, real-time human lecturer delivering the video content.

4.2. Use of Synthetic Media (AI): The Company utilizes advanced proprietary methodologies, including Artificial Intelligence and Synthetic Media, to generate, structure, and vocalize learning materials. By using the Platform, the Student consents to learning from material that may be synthetically generated but is verified for accuracy by human subject matter experts.

4.3. Third-Party Tools: Courses may require the installation of third-party software (e.g., XAMPP, VS Code). The Company provides guides for these tools but accepts no liability for:

• 4.3.1. The installation process on the Student’s device;
• 4.3.2. Viruses, malware, or system conflicts arising from third-party downloads;
• 4.3.3. The failure of the Student to locate or install these tools.

5. HARDWARE AND SYSTEM REQUIREMENTS

5.1. Mobile Device Exclusion: The Platform is engineered for wide-screen formats. Accessing lessons via a mobile phone or tablet is strictly prohibited for educational consumption.

5.2. Liability Waiver: The Company warrants the functionality of the Platform only on Laptop and Desktop computers running modern web browsers. The Company shall not be liable for display errors, missing interface elements, or submission failures if the Student attempts to use a mobile device.

5.3. Connectivity: The Student is solely responsible for obtaining and maintaining their own internet connection and data.

6. ASSESSMENTS, GRADING, AND ACADEMIC INTEGRITY

6.1. Assessment Protocol: Students must complete Module Assessments consisting of Multiple Choice, True/False, and Open Text questions.

6.2. Hybrid Marking Mechanism:

• 6.2.1. Automated Phase: Open Text answers are screened by algorithms for keyword synonyms. The Student acknowledges that this phase may produce false negatives.
• 6.2.2. Human Phase: A human Instructor performs a final review to contextualize answers. The human Instructor’s grade supersedes the automated grade.

6.3. Assignments: Proof of work must be submitted via upload or functional URL. If a submitted link is inaccessible (e.g., "404 Error" or private permission settings), the assignment will be marked as zero (0).

6.4. Dispute Resolution Procedure:

• 6.4.1. Disputes must be lodged via email to admin@sharingeducation.co.za within 3 months of the result.
• 6.4.2. The Course Manager or Principal will audit the user's logs and answers.
• 6.4.3. This process may take up to 30 days.
• 6.4.4. The outcome of this audit is final and binding. No further correspondence will be entered into regarding the specific mark.

7. EMPLOYMENT DISCLAIMER

7.1. The Company provides education, not recruitment services.

7.2. The Company does not guarantee employment, interviews, or salary adjustments upon completion of the course. The Company is not liable for the hiring criteria of any third-party employer.

8. FEES, PAYMENTS, AND REFUNDS

8.1. Payment Clearance: Enrollment is strictly conditional upon the visible clearance of funds in the Company’s bank account. "Proof of Payment" documents are for reference only and do not guarantee access until funds reflect.

8.2. The "Module 3" Refund Policy:

• 8.2.1. Cooling-Off Period: In terms of the ECT Act, consumers are generally entitled to a cooling-off period. However, this right ceases once the digital goods are unsealed or consumed.
• 8.2.2. Consumption Threshold: The parties agree that accessing Module 3 constitutes significant consumption and approval of the course quality.
• 8.2.3. Pre-Module 3: Refunds requested prior to accessing Module 3 will be processed, less a 10% administration fee.
• 8.2.4. Post-Module 3: Once Module 3 is accessed, no refunds will be granted under any circumstances, save for a total systematic failure of the Platform preventing all access.

9. CERTIFICATION AND LOGISTICS

9.1. Conditions for Issue: Certificates are only issued upon passing all required modules.

9.2. Data Accuracy: The Student is solely responsible for the accuracy of their full name and physical delivery address.

9.3. Courier Liability:

• 9.3.1. Physical certificates are couriered to the address on record.
• 9.3.2. If a delivery fails due to an incorrect address provided by the Student, or the Student's unavailability, the certificate will be returned to the Company.
• 9.3.3. Re-Delivery Costs: The Student will be liable for the cost of the return courier AND the cost of the second delivery attempt.

10. INTELLECTUAL PROPERTY (IP)

10.1. Company IP: All course content, videos, text, code snippets, and methodologies on the Platform are the exclusive property of Mahanaim Empire (Pty) Ltd. Unauthorized copying, screen recording, or distribution is a criminal offense.

10.2. Student IP: The Student retains copyright of their "Reflections" and "Assignments." However, the Student grants the Company a perpetual, non-exclusive, royalty-free license to use, store, and display this content for the purposes of grading, moderation, and internal quality assurance.

11. LIMITATION OF LIABILITY AND INDEMNITY

11.1. General Limitation: To the maximum extent permitted by the Consumer Protection Act 68 of 2008, the Company shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from:

• 11.1.1. The use or inability to use the Platform;
• 11.1.2. Unauthorized access to the Student’s account;
• 11.1.3. Statements or conduct of any third party (including other students) on the Platform.

11.2. Indemnity: The Student agrees to indemnify and hold harmless Mahanaim Empire (Pty) Ltd, its directors, employees, and agents from any claims arising out of the Student’s violation of these Terms or violation of any rights of another.

12. BREACH AND TERMINATION

12.1. The Company reserves the right to suspend or terminate a Student’s account immediately and without notice if:

• 12.1.1. The Student breaches these Terms;
• 12.1.2. Payment is reversed or fraudulent;
• 12.1.3. The Student is found guilty of plagiarism or academic dishonesty.

13. GOVERNING LAW

13.1. These Terms shall be governed by and construed in accordance with the laws of the Republic of South Africa.

13.2. The parties consent to the jurisdiction of the Magistrate’s Court for any litigation arising from these Terms, notwithstanding that the amount in dispute may exceed the jurisdiction of such court.